Year: 2019

What You Need To Know About Customer Experience In 2019

Customer experience is the bedrock of a strong, confident brand. The interactions between a business and its customers strengthens brand consideration, boosts PR, and creates a brand relationship with longevity and value. But as 2019 rolls around, the customer experience landscape is set to change. To stay ahead of the game in the coming year, read on for some key trends that you should consider when planning out the next twelve months in your business. Podcasting transforms content market...

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